The Future of Electronic Banking and Payment
Systems
Alhamrani UNIVERSAL Company is constantly
looking for the future of its solutions with the
aim of improving its customers’ satisfaction. To
meet today’s and mostly tomorrow’s challenges
via offering state of the art innovative
solutions, AU has built strong partnerships to
develop a rich, well-diversified product
portfolio including the following products and
partners:
- Diebold
- Hypercom
- Dedicated Macros
- Evolis
The
above partners helped AU in developing diverse
solutions following the market needs including
the following product lines:
-
DIEBOLD
o
Automated Teller Machines (ATMs) since 1986
o
Hardware, Software, integration,…
o
ATM switching solutions
o
EMV implementation and testing
o
ATM monitoring and incident management
o
Cash Management and Optimization
o
Software distribution
o
Electronic Journal retrieval and archiving
o
Campaign management
o
Security management
-
HYPERCOM
o
EFT/POS since 2000
o
POS Hardware
o
Terminal Software development
o
Terminal management
o
EMV implementation and testing
o
Loyalty applications,…
o
EFT POS Hypercom networking (IEN)
-
Card Management systems
o
Hardware (Evolis printers)
o
Software
o
Implementation and services
-
Security Solutions
o
CCTV, DVRs (Dedicated Micros, Bosch)
o
Access control, fire alarm,… (Bosch)
o
Biometrics solutions (Diebold)
o
Central Monitoring Software
o
Long range night vision system (Obzerv)
o
Search and rescue systems (EMS Satcom)
o
GMDSS & AIS systems (CNS)
o
Pneumatic air tubing system (Aerocom)
Customer Focus
To prove that customers come first, AU operates
an extensive network of service centers across
the Kingdom of Saudi Arabia. AU also operates
the only Diebold certified repair center in the
Middle East region, capable of servicing Diebold
Customers across the GCC.
Quality Focus
To ensure that quality is never compromised, AU
has employed the best engineers for support and
maintenance of its products. AU has a
centralised
help desk in Jeddah that coordinates
customer support calls to its service centers.
Business Focus
To ensure that implementation of these solutions
meet customer requirements, AU offers advice on
electronic banking and marketing strategies,
customization, installation and integration. In
collaboration with its partners, AU invests in
research and development with the aim of
building world-class payment systems in the
Kingdom of Saudi Arabia.
|
Diebold
