The Future of Electronic Banking and Payment Systems
Alhamrani Universal Company (AU) is constantly looking to the future of banking and financial institutions with the aim of improving customer satisfaction. To meet these challenges and offer innovative solutions, AU has built strong partnerships, to develop a rich product portfolio, with the following global companies.
- Diebold
- Hypercom
- Bell ID
- 3Com
- Giesecke & Devrient (G&D)
- Dedicated Macros
- Zafin Labs
- BancTec
- Evolis
Customer Focus
To prove that customers come first, AU operates an extensive network of service centers across the Kingdom of Saudi Arabia. AU also operates the only Diebold certified repair center in the Middle East region, capable of servicing Diebold Customers across the GCC.
Quality Focus
To ensure that quality is never compromised, AU has employed the best engineers for support and maintenance of its products. AU has a centralised
help desk in Jeddah that coordinates customer support calls to its service centers.
Business Focus
To ensure that implementation of these solutions meet customer requirements, AU offers advice on electronic banking and marketing strategies, customization, installation and integration. In collaboration with its partners, AU invests in research and development with the aim of building world-class payment systems in the Kingdom of Saudi Arabia.
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Diebold
